
Understanding the Purpose of the First Session
When someone walks into a counselling office for the first time, uncertainty can quickly follow. However, that first meeting is designed to help clarify what brought you in and what you're hoping to achieve. As a result, it’s not about diving into deep issues right away, but instead building trust and setting expectations.
Our team at WJW Counselling & Mediation begins by creating a safe space where open conversation can unfold naturally. We take time to listen closely to your concerns. In other words, this is a time to get to know each other and decide if the relationship feels like the right fit.
Intake Questions and Initial Exploration
Every first session includes a guided intake process, which may feel like answering interview questions at first. However, this structured approach helps us understand your background and the context for your visit. We aim to learn about major life events, symptoms, relationships, and personal goals.
To clarify, we aren’t looking for right or wrong answers. Instead, we’re listening for patterns, strengths, and stressors that help us plan your path forward. During this time, you may also begin to notice your own reactions to sharing your story. That self-awareness is a meaningful first step.
How You’ll Be Supported Emotionally
It’s common to feel nervous or even guarded in a first session. That is to say, opening up doesn’t always come easily, especially if trust has been broken before. At WJW Counselling & Mediation, we approach every individual with patience and understanding.
We don’t expect full disclosure right away. Most importantly, you control the pace of the conversation. If tears come, they are welcome. If silence falls, it is respected. Our work is not about pushing, but rather guiding gently toward what matters most to you.
Exploring Your Goals and Setting Direction
Clients often walk in with a vague sense of discomfort rather than a clear goal. However, part of the first session is figuring out what you want to feel, change, or understand better. We help shape that into achievable outcomes.
For instance, you might come in with stress related to family or work. Our role is to name those challenges and translate them into goals you can work toward. At this stage, we may begin to introduce the types of counselling services in St. Albert that best fit your situation: individual, family, or couples work.
What Happens After the First Session
By the end of your first appointment, you should have a clear sense of whether this process feels right for you. Above all, you should feel heard. We provide a summary of what was shared and offer initial reflections that help you feel grounded.
Subsequently, we discuss options for moving forward—whether that’s weekly meetings or occasional check-ins. You may also choose to reflect before booking the next session. To support that, we remain available for follow-up or to answer any new questions that come up later.
Your Rights and Comfort Always Come First
Clients often wonder what will be shared, with whom, and how their privacy will be protected. In short, confidentiality is a cornerstone of counselling. We are committed to safeguarding your information.
Unlike some medical appointments where systems may feel rushed, we allow space for your experience to unfold fully. Most importantly, you are always in charge of how much or how little you want to share. Our respect for autonomy isn’t a formality—it’s a practice.
How to Reach Out When You're Ready
If you're curious about whether counselling could help, it might be time to connect. During your first session, you’ll find that uncertainty tends to ease with each exchanged word. Likewise, clarity grows from even the smallest conversations.
We invite you to explore our full scope of offerings by starting here: counselling services in St. Albert. After that, if you feel ready to take the next step, don’t hesitate to contact us. Our team will help you get scheduled and answer any final questions.
FAQs
What should I bring to my first counselling session?
You don’t need to bring anything specific. However, you may find it helpful to jot down questions or key points you want to discuss. That way, you can feel more prepared and less pressured to remember everything on the spot.
Will I have to talk about difficult topics right away?
Not at all. Your comfort level guides the pace. In other words, you decide how much to share and when. We create space without pressure or expectation.
How long is the first session?
The initial appointment typically lasts between 50 and 60 minutes. However, the time may feel shorter or longer depending on how deeply the conversation flows.
What happens if I feel emotional?
Strong emotions are welcome. They are often part of healing. We hold space for all feelings, without judgment, and help you process them at your own pace.
How do I follow up after the session?
You can book your next appointment or request more information at your own pace. When you're ready, simply reach out and we’ll help coordinate what comes next.